How to Sign-up for BSNL-Amazon Prime Offer ?

Already, you might all aware of that, BSNL is offering free Amazon Prime subscription for one year to its postpaid and broadband customers. The service bundles access to Prime Video, Prime Music and as well as early and exclusive access to deals on Amazon.

Eligibility for BSNL-Amazon Prime offer:

This one-year Amazon Prime subscription is worth Rs 999 and will be available for customers on Rs 399 and above for mobile postpaid plan users and Rs 745 and above for landline postpaid plans users.

How to sign-up for BSNL-Amazon Prime offer?

1. Upgrade or buy a BSNL postpaid plan worth Rs. 399 or more or go for a landline broadband plan worth Rs. 745 or more.

2. Go to the BSNL website and click on the special 'BSNL-Amazon offer' banner.

3. Enter your eligible BSNL number details to generate an OTP. Further, validate and activate the offer using your Amazon login credentials.

4. Once you get it activated download the Prime video and Amazon Music apps to use the service.

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BSNL Offers Free One Year Amazon Prime Subscription to Postpaid, Broadband Customers

State-owned telecom operator BSNL has announced that it will be offering free one year of Amazon Prime subscription to both its mobile and landline postpaid customers. As part of the new offer, BSNL subscribers across India with postpaid plans worth Rs. 399 or more and broadband landline plans worth Rs. 745 or more can avail one year of Amazon Prime membership at no additional cost.

The Amazon Prime subscription comes with access to Prime Video streaming that offers movies, TV shows, stand-up comedy, and Amazon Prime Original series. Additionally, the Prime membership also includes unlimited free and fast shipping via Amazon India site, alongside early access to deals and offers on the platform. They can also avail ad-free music streaming via Amazon Prime Music, and access to a range of ebooks via Prime Reading.

Commenting on the partnership, Anupam Shrivastava, Chairman and Managing Director of BSNL said in a release, “We understand the customer shift towards a highly networked digital ecosystem. Customers today demand freedom and flexibility in shopping and streaming content online. Our collaboration with Amazon India is our commitment to stay ahead of times providing the best to our customers. It provides them access to thousands of Indian and international movies, videos, TV Shows and music on the go. We are confident that our customers can enjoy uninterrupted on-the-go shopping and entertainment benefits with their Amazon Prime membership.”

On other hand, Gaurav Gandhi, Director and Head, Business, Amazon Prime Video India said “Prime Video has received an overwhelming response from customers across the length and breadth of the country. We are thrilled that our association with BSNL will expand the reach of Prime Video to an even larger base of customers who can now enjoy premium content on a screen of their choice - be it their mobile device or the television in their living room.”

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BSNL Mobile Black Out Days 2018

Black-out days for the year 2018 by telecom major Bharat Sanchar Nigam Limited (BSNL) in which concessional voice call/ SMS are not made available to customers are furnished below.

1) New Year day (1st JANUARY 2018)
2) Dusshera (19th October 2018)
3) Diwali (7th November 2018)
4) Christmas (25th December 2018)
5) New Year Eve (31st December 2018)

During the BLACKOUT Days:

(i) The consumer is not charged for calls or SMSs on ‘blackout’ days exceeding the rate in the tariff plan in which he is enrolled.

(ii) The consumer will be informed, through SMS, not earlier than seventy two hours and not later than twenty four hours prior to the commencement of the ‘blackout’ day, the occasion and date of ‘blackout’ day and the rate applicable for calls and SMS’s on such ‘blackout’ days.

* BSNL withdraws Diwali black out day.

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BSNL Customer Care Toll Free Number : Landline, Mobile, WLL, WiMax, Broadband & EVDO

Do you have any issues with any type of BSNL services: Landline, Mobile, WiMax, BroadBand, EVDO or WLL services? Then you must be looking for customer care complain numbers of BSNL. Yes, you come on the right spot. Here we enlist all the Toll Free Customer Care Number which you can use from BSNL Network and also non-BSNL network .

Bharat Sanchar Nigam Limited (BSNL) has commissioned New Toll Free Customer Care Numbers for its various Services in all States / Telecom Circles across India. BSNL has established customer care centres accordingly for the benefit of its subscribers. 

These customer care centres are accessible to all the existing and new BSNL subscribers through various Toll Free numbers: 1500 for landline service requests, complaints and queries, 1503 for BSNL mobile service requests, complaints and queries, 1502 for WLL/WiMax service requests, complaints and queries and 1504 BSNL BroadBand service requests, complaints and queries. These numbers are providing 24×7 service.

BSNL Customer Care Toll Free Number: Landline, WLL, Broadband, Mobile & 3G Services: 

Service [s]	Toll Free Customer Care Number (from BSNL Network)	Toll Free Customer Care Number (from Any Network)
BSNL Landline	198 / 1500	1800 345 1500
BSNL Landline Bill Information	1501	1800 180 1501
BSNL CDMA/WLL/EVDO	1502	1800 180 1502
BSNL GSM Mobile/ 3G	1503	1800 180 1503
BSNL BroadBand	198 / 1504	1800 180 1504
BSNL MPLS & Other Data Services	1800 425 1957

Share your experiences whether these call centres helping you to resolve your BSNL landline, mobile or Broadband issues?

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How to Activate BSNL Voice Mail Service (VMS) ?

Voice Mail Service (VMS) makes sure that the customers never miss their calls even when their phone is busy, switched off, out of coverage (not reachable), or the customer is simply too busy to take the call. In such cases, VMS greets the caller and records a message from the caller, which the customer can retrieve later at his convenience from anywhere in the world.

BSNL offers its subscribers Voice Mail Service (VMS) with four different conditions:- Busy, No Reply, Not Reachable and Unconditional.

So, for BSNL Mobile subscribers it’s like having their very own, mobile personal secretary and answering machine who listens to incoming calls, greets the caller and stores the messages left by the caller so that they can listen and call them back later.

In the beginning, when you want to start using your Voice Mail Service, you have to first activate your personal Voice Mail box by defining the conditions for diverting the calls. First go from MENU to the CALL DIVERT feature. You need to refer to your handset manual as the process differs from the handset to handset. Your handset will show you the four different conditions under which you can divert your calls. You can choose any one of them.

• PHONE BUSY ( whenever you receive a call on your mobile phone while attending another call, it will get diverted to your VMS )

• NO REPLY (if you can’t or don’t want to answer a call, it is automatically forwarded to your VMS after few seconds )

• NOT REACHABLE (if you are not in the BSNL coverage area or if your handset is switched off, your call is diverted to your VMS.)

• UNCONDITIONAL ( in case you don’t wish to be disturbed, you can direct all your calls to your VMS)

After selecting your option, you will be asked to enter a number. Press 91 94xxxabcde (where 94xxxabcde is your 10 digit mobile number). Once your chosen option is set, the calls will be diverted to your mailbox.

How to Record you Greetings?

• Dial 17000

• The system will ask you to enter your password. Press 9 – 1 – 1 – 1 – 1 – 2 and you will be asked to record your greeting. End recording by pressing # key. Press 2 and speak out the new greeting.

How to set your Secret Password?

• For complete confidentiality, you can set a secret password to ensure that no one else can access or listen to your messages. Dial 1700, Press 9 – 1 – 3 and enter your password.

How to Access your Voice Mail?

• As soon as you receive a voice mail, you will be alerted by an SMS on your cell phone. To access your Voice Mail from your own BSNL Cellular phone, dial 17000. The system will ask you to enter your password (the default password is 1234 but it is recommended that you set your own secret password). Follow the prompts and start listening. To access your voice mail from a land line phone, dial 9415017000.

Important Tips regarding BSNL Voice Mail Service (VMS):

• Always keep a confidential password to ensure no one else can access your mailbox.

• Always record a personal greeting and modify it to suit your requirements. For example, if you are going out of town, leave this information as an outgoing message in your mailbox.

• Delete messages after listening to them, unless you want to retain them.

• Encourage people to leave a message in your mailbox by being prompt in returning their calls.

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How to Check BSNL Broadband Data Usage via SMS?

State run telecom operator BSNL’s broadband subscribers often put themselves in dilemma whether they have cross their free data usage limit. However, this is a valid reason to worry, because if a BSNL Broadband subscriber crosses his free data limit, he may have to pay a huge amount of bill for excess data usage.

To avoid this problem, BSNL is now providing two options via which broadband users may check their data usage at any time:

• Via an SMS
• Via BSNL selfcare portal

Today we will cover only how to check BSNL broadband data usage via SMS. This service is free from BSNL mobile; but it is chargeable from other mobile operator.

Here is the detail procedure.

Check BSNL Broadband Data Usage via SMS:

For BSNL Mobile Subscribers:

Step-1: Register land-line number by sending SMS “REG<space>Landline Number prefixed with STD code” to 52295 i.e. REG<space><STD code with Landline No> (Telephone Number means your Broadband Landline number) to 52295.

Example: Send REG 0112345678 to 52295

Step-2: After obtaining SMS of successfully registration send SMS “BBU<space> Landline Number prefixed with STD code” to 52295 i.e. BBU<space><STD code with Landline No> (Landline No means your Broadband Landline number) to 52295 for obtaining Broadband data usage.

Example: Send BBU 0112345678 to 52295

For Non-BSNL Mobile Subscribers:

Step-1: Register land-line number by sending SMS “REG<space>Landline Number prefixed with STD code” to 09448077777 i.e. REG<space><STD code with Landline No> (Telephone Number means your Broadband Landline number) to 09448077777.

Example: Send REG 0112345678 to 09448077777

Step-2: After obtaining SMS of successfully registration send SMS “BBU<space> Landline Number prefixed with STD code” to 09448077777 i.e. BBU<space><STD code with Landline No> (Landline No means your Broadband Landline number) to 09448077777 for obtaining Broadband data usage.

Example: Send BBU 0112345678 to 09448077777

So, by the above method, one can easily check his/ her broadband usage. This method is easy, applicable to all the BSNL circles throughout the country and no internet connection is required.

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