How to Activate BSNL Mobile Missed Call Alert (MCA) Service?

India’s Telecom PSU Bharat Sanchar Nigam Limited (BSNL) provides a new Value Added Service (VAS) called Missed Call Alert (MCA) Service. This service makes a BSNL Prepaid or Postpaid Mobile Customer tension free by allowing them to retrieve their Missed Call details via standard SMS, when the customer is in out of coverage area or when the user’s mobile runs out of battery.

BSNL Missed Call Alert (MCA) service notifies the mobile customers regarding the details of their missed calls such as the call timings, the number of missed calls and thereby helping them to call back and get in touch when the said customer back in network coverage or switched on his phone. BSNL provides Missed Call Alert Service Free of cost to all BSNL Mobile Customers except North Zone at a nominal cost of Rs.15 /month.

Procedure for Activation of BSNL Missed Call Alert (MCA) Service

To activate Free Missed Call Alert service, BSNL customers may ‘Divert Voice Calls when Out of Coverage Area’ to the number ‘+9117010’. 

How to Divert Voice Calls for BSNL Missed Call Alert Service (MCA) ?

• Switch on BSNL Mobile
• Go to Settings
• Select : Call settings
• Select : Call divert/Call Forward
• Select : ‘Divert when Out of Coverage Area’ (Options may differ depending on your mobile device )
• Type the Number +9117010
• Save

Some handsets allow the customers to activate the Missed Call Alert (MCA) Service by dialing the code: **62*+9117010#

Procedure for De-Activation of BSNL Missed Call Alert (MCA)

• Switch on BSNL Mobile
• Go to Settings
• Select : Call settings
• Select : Call divert / Call Forward
• Select : When Unreachable
• Delete the number +9117010
• Save

Some handsets allows the customers to de-activate the Missed Call Alert (MCA) Service by dialing the code: ##002#

So, are you using BSNL Mobile Missed Call Alert (MCA) Service? Let us know if you are facing any issue regarding Missed Call Alert (MCA) Service.